THE CONSTRAINTTHEORY-OF-CONSTRAINTS INSTRUMENT · ONLINE SERVICE BUSINESS
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SYSTEM THROUGHPUT
3.4/10
LAWS ⟂ AMBIENT
VALUE DENSITY7
FOUNDER DEP.6
ATTENTION4.3capped by Lead CaptureOffer Clarity
7Output Volume
6Message-Market Fit
6Lead Capture
5CONVERSION4.3capped by Show RateLead Qualification
6Booking Rate
60%Show Rate
50%Close Rate
60%DELIVERY3.4capped by Result / Satisfaction◆ THE CONSTRAINTOnboarding
7Fulfilment Capacity
6Quality Consistency
5Result / Satisfact…
4PROFIT4.7Pricing Model
6Profit Margin (%)
60%Retention
50%Recurring Revenue
5
FOUNDATION ▓ THE FLOOR
FINANCE6
holds PROFIT
LEGAL4
STRUCTURAL RISK CHECK
TECH7
holds ATTN · CONV · DELIVERY
TEAM5
holds ATTN · CONV · DELIVERY
◆
THE CONSTRAINT: DELIVERY — specifically "Result / Satisfaction" (4) is the weakest stage and caps the whole pillar. Raise this first.